![]() That's exactly what the combination of Salesforce and Slack is all about-creating the business operating system for the new world of work. This is a once-in-a-generation opportunity to rethink and reshape everything about how and where we work. Every business-in every industry-has to optimize for a digital-first customer, employee, and partner experience. Headquarters are no longer on Madison Avenue or Main Street-they are in the cloud. "Salesforce and Slack coming together will help us become more connected, more productive, and more innovative so we can better serve our clients."Īcquisition to Create the Digital HQ for Success from AnywhereĬompanies around the world have learned one thing over the past year-if you don't have a digital way to connect with your employees, customers, and partners, you don't have much of a chance of surviving. ![]() "We are obsessed with continually delighting our clients, and offering them the best experience and value across every interaction," said Arvind Krishna, Chairman and CEO of IBM. I could not be more excited for what's to come." "Salesforce and Slack are uniquely positioned to lead this historic shift to a digital-first world. "We have a once-in-a-generation opportunity to rethink and reshape how and where we work," said Stewart Butterfield, Slack CEO and Co-Founder. "Together, Slack and Salesforce Customer 360 will give every company in the world a single source of truth for their business and a single platform for connecting employees, customers, and partners with each other and the apps they use every day." "We've learned over the past year that the workplace isn't snapping back to the way it was," said Bret Taylor, President and Chief Operating Officer of Salesforce. "Together we'll define the future of enterprise software, creating the digital HQ that enables every organization to deliver customer and employee success from anywhere." "We couldn't be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the trailblazing digital platform for the work anywhere world," said Marc Benioff, Chair and CEO of Salesforce. Has indicated it expects half of its employees to work from home in some capacity by 2030.SAN FRANCISCO, J/PRNewswire/ - Salesforce (NYSE: CRM), the global leader in CRM, today announced it has completed its acquisition of Slack Technologies, Inc. In February, Salesforce said employees would have the option to work remotely full time. ![]() The new products come as a whopping 83% of knowledge workers say they wish to continue working remotely full- or part-time, according to a survey from Future Forum, a consortium started by Slack to help companies make changes necessary to thrive in the new economy. )Īdditionally, Slack on Wednesday introduced Calendly app for Slack, which allows users to share a Calendly link in Slack Connect, and Slack Connect Hub, which links people from different organizations in one place. “We are taking immediate steps to prevent this kind of abuse, beginning today with the removal of the ability to customize a message when a user invites someone to Slack Connect DMs,” a company spokesman said in a statement. (UPDATE: Less than 24 hours later, Slack said it was going to update the DM feature because of complaints it could lead to harassment. ![]()
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